Frequently Asked Questions - Burglar Alarms
"What's the point of regular maintenance?"
Regular maintenance is essential to ensure the correct operation of the system. There are consumable items within all burglar alarms which need to be checked and replaced periodically to maintain the integrity of the system as a whole.
"Is my system guaranteed?"
Yes, all systems come with a no quibble 12 month guarantee from the date of installation. After the guarantee expires the system is tested yearly. System maintenance includes:
Silver: System serviced annually, Labour only, no parts
Gold: System serviced annually, Labour and parts cover
"What if I have a power cut?"
Every system is fitted with a standby battery which will automatically switch in. It will fully recharge when the power is restored.
"My existing alarm system has a fault, can you help?"
Yes, we have access to spares for most UK intruder alarm systems manufacturers.
"I've just moved house and no-one knows the code for the system and the manual is also missing, can you help?"
Yes. We can supply manuals for any type of system and change codes for you.
"I've heard a lot about remote monitoring but I'm not sure of the cost or my options, can you help?"
Yes, we will be happy to explain all the different types of remote signalling available, how they work, and the running costs involved so you can make an informed decision.
"Can you explain any question I might have in plain English and not techno-babble?"
Yes, always. We always use straight talking from a position of knowledge and expertise so that each customer can make an informed choice.
"I want to design my own system and for you to fit to my own specification..."
We will be happy to work with you on any project you might have.
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